Read testimonials & reviews of what our customers say about us!

Response to my carpet query was immediate. I had spilled paint spots on my wall to wall. James assured me he could take care of it and was on the job within the week. My 50 yr old Berber carpet looks fantastic. He got the paint out AND an even older paint stain I thought was hopeless. He's knowledgeable and takes the time to teach and advise about carpet care for future. That's invaluable. His rates are very reasonable also. This was the second time we've used Lake Level and we will continue gratefully.

-Spike B.


Thank you for installing my flooring. I really appreciate all the hardware your team put into the job. I will definitely be contacting you again for my future flooring needs.

-Julie C.


I highly recommend Lake level carpet and upholstery. Jason was a consummate professional providing impeccable service. He was extremely flexible with scheduling and provided excellent quality work at a very competitive price point.

-Josh L.


Recently needed carpets cleaned as I was moving out of a rental. James was responsive, reasonably-priced and did a great job.

Happy to recommend.

-Alasdair M.


James and team were professional, arrived as planned, and cleaned our carpets beautifully. Highly appreciate the good service and happy to endorse. Fees reasonable too.

-Julz W.


James did a great job, he was professional, friendly and accommodating. I recommend him 100%!

-El L.


James came to our house to check our bathroom floor. We needed considerable work done and he sent Pedro over and he did a fantastic job. We are very happy with Lake Level Carpet and Upholstery. We will use them again and refer them to our friends.

-Kathy T.


James cleaned our dirty carpets with extra care on our worn carpet tracking areas. Wow! We were so impressed. On time, reasonably priced, great job. Our carpets look brand new again and are 12 yrs old. Highly recommend.

-Jennifer W.


The carpets in our cabin are old - and the last time we had them professionally cleaned was before the pandemic.

James showed up this morning and did a beautiful job. I would highly recommend his company.

He is reasonably priced, professional, and very knowledgeable.

I would definitely use this company again.

-Barbara B.


Working with James and team was SUCH a pleasure!! We were in a panic because our carpets were SO DIRTY several days before our renters were to move into our home. James was extremely quick to respond to my inquiry and within 12 hours of Sending him a message , he had already quoted me (the lowest price quote we got) and he was booked.

James arrived early on the day of the cleaning with brand new, fully professional equipment and got right down to work. He was friendly, professional, polite, kind, and respectful.

After 3 hours, the carpets looked BRAND NEW. We were completely shocked with how clean James was able to get them. It was such a relief and worth every cent.

We would recommend Lake Level to anyone and everyone. Hire these guys!!!! You won't regret it!

-Talia K.


I have never had a company come and clean upholstery. What some over-stuffed chairs that I felt the color was a bit faded and needed some cleaning. This company was prompt and very efficient in cleaning these chairs. They came out looking 100 percent better. Price was fair. Would definitely use their services again.

-Cathy H.


The last couple of times I used a carpet cleaning service I was very disappointed. I was completely satisfied with James at Lake Level. He was very professional, got me in the day after I called and I was very satisfied with how well he did with the carpets. They look and feel great! Very nice man with a new family and new business...he is great! Thanks James!

-Bridjet O.


I highly recommend James & Lake Level Carpet! When I requested a quote on Yelp, James provided the most thorough and professional response in a timely manner. The service he provided was excellent and pricing was better than I expected, especially requesting a full house clean, including stairs. James was so nice, always on time, and communicated well. Pictured are some really high traffic areas that look so amazing now!

-Cassie O.


Very nice service. He kept me up to date on his arrival time. He measured out everything and gave me a very reasonable quote. It took about two hours to clean my carpets. They had many spots. The carpets look great now. I will definitely use this service again.

-Jackie C.